Privacy Policy

Effective date: September 1, 2026

VoltSites (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit voltsites.com, use our customer portal, or subscribe to our managed website service.

Questions? Email hi@voltsites.com.

1. Who This Policy Applies To

This policy applies to:

Visitors to our marketing website
Prospective and current VoltSites customers
Business owners and authorized users of VoltSites accounts

It does not describe how your VoltSites-built website collects data from your customers. You are responsible for your own site’s privacy practices and any notices required for your business.

2. Information We Collect

We may collect the following types of information:

Information you provide

Name, email address, phone number, and business details when you sign up, contact us, or complete onboarding
Billing information processed by our payment provider (we do not store full card numbers)
Content you submit for your website (text, images, reviews, service areas, etc.)
Support messages sent through email, our contact form, or the customer portal

Information collected automatically

Basic device and browser information (IP address, browser type, pages visited)
Cookies and similar technologies used for site functionality and analytics
Log data related to use of our website and portal

Information from third parties

Payment and subscription status from Stripe
Form submissions routed through services we configure on your behalf (e.g. Formspree), when applicable to your plan

3. How We Use Your Information

We use information to:

Provide, operate, and maintain the VoltSites service
Build, host, and update your website
Process payments and manage subscriptions
Respond to support requests and communicate about your account
Send service-related emails (billing, onboarding, updates)
Improve our website, platform, and customer experience
Comply with legal obligations and protect our rights

We do not sell your personal information.

We may share information with:

Service providers who help us operate VoltSites (hosting, email, payments, analytics, form delivery, and similar tools), under contracts that limit their use of your data
Professional advisors (lawyers, accountants) when necessary
Authorities if required by law or to protect rights, safety, and security

We may share information in connection with a merger, acquisition, or sale of assets, with notice where required by law.

5. Cookies and Analytics

Our marketing site may use cookies and similar technologies for essential functionality and to understand how visitors use the site. You can control cookies through your browser settings; disabling cookies may affect some features.

We use Google Tag Manager to load site tools, including Google Analytics for traffic measurement and our live-chat widget for support conversations. These tools help us measure traffic, improve the site, and answer your questions; we aim to use them in a way consistent with common privacy expectations.

6. Data Retention

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements.

If you cancel, we may retain certain account and billing records for a reasonable period. Website content may be removed when your subscription ends, as described in our Terms of Service.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

You are responsible for keeping your portal login credentials confidential.

8. Your Choices and Rights

Depending on where you live, you may have rights to:

Access, correct, or delete certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent

To make a request, email hi@voltsites.com. We may need to verify your identity before responding.

You may cancel marketing emails by using unsubscribe links where provided, or by contacting us. Service-related messages may still be sent for active accounts.

9. Children’s Privacy

VoltSites is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

10. International Users

VoltSites is operated from the United States. If you access our services from outside the U.S., your information may be processed in the U.S. or other countries where our providers operate, which may have different data protection laws than your country.

11. Third-Party Links

Our website may link to third-party sites (payment, social, or partner sites). We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the effective date at the top of this page. Continued use of VoltSites after changes take effect means you accept the updated policy.

For significant changes, we will make reasonable efforts to notify you by email or through the portal.

13. Contact

VoltSites

Email: hi@voltsites.com

Website: https://voltsites.com